:root {
  --ink: var(--color-ink);
  --nav: var(--color-nav);
  --muted: var(--color-muted);
  --paper: var(--color-paper);
  --white: var(--color-surface);
  --line: var(--color-line);
  --orange: var(--color-accent);
  --orange-deep: var(--color-accent-strong);
  --violet: #7c3aed;
  --voice: #2563eb;
  --cyan: #06b6d4;
  --chip: var(--color-accent-soft);
  --shadow: var(--shadow-md);
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  color: var(--ink);
  background: var(--paper);
  font-family: "Avenir Next", "Segoe UI", "Helvetica Neue", sans-serif;
  line-height: 1.5;
}
a { color: var(--orange-deep); }
img { max-width: 100%; }
.skip {
  position: absolute;
  left: -999px;
  top: 0;
}
.skip:focus { left: 1rem; top: 1rem; background: var(--white); padding: 0.4rem 0.7rem; }

.site-header, .site-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 1rem;
  padding: 0.9rem 6vw;
}
.brand {
  font-weight: 700;
  letter-spacing: 0.02em;
  color: var(--ink);
  text-decoration: none;
}
.brand span { color: var(--orange); }
.brand-lockup {
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
}
.brand-home {
  display: inline-flex;
  align-items: center;
  color: inherit;
  text-decoration: none;
}
.brand-mark {
  width: 2.4rem;
  height: 2.4rem;
  display: block;
  flex-shrink: 0;
  object-fit: contain;
}
.brand-wordmark {
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 0.08rem;
  line-height: 1;
}
.brand-name {
  font-weight: 700;
  letter-spacing: 0.04em;
  font-size: 1.2rem;
  color: var(--ink);
  text-decoration: none;
}
.brand-by {
  font-size: 0.62rem;
  letter-spacing: 0.08em;
  text-decoration: none;
  color: var(--ink);
  font-weight: 600;
}
.brand-name:hover, .brand-name:focus,
.brand-by:hover, .brand-by:focus { color: var(--orange-deep); }
.brand-lockup.is-dark .brand-name,
.brand-lockup.is-dark .brand-by { color: #f8fafc; }
.brand-lockup.is-dark .brand-name:hover,
.brand-lockup.is-dark .brand-name:focus,
.brand-lockup.is-dark .brand-by:hover,
.brand-lockup.is-dark .brand-by:focus { color: #ffd7c4; }
.nav-links { display: flex; gap: 1.25rem; align-items: center; }
.nav-links a { color: var(--ink); text-decoration: none; }
.btn, button.btn {
  display: inline-block;
  border: 0;
  border-radius: 0.7rem;
  padding: 0.65rem 1.05rem;
  font: inherit;
  font-weight: 650;
  cursor: pointer;
  text-decoration: none;
}
.btn-primary {
  background: var(--orange);
  color: #fff;
}
.btn-primary:hover, .btn-primary:focus { background: var(--orange-deep); }
.btn-primary:disabled, .btn-primary[disabled] {
  background: #d0d5dd;
  color: #fff;
  cursor: not-allowed;
}
.btn-ghost {
  background: #fff;
  color: var(--ink);
  border: 1px solid var(--line);
}
.btn-ghost:hover { border-color: #cdd3de; }
.btn-wide { width: 100%; text-align: center; }

.hero {
  padding: 3.4rem 6vw 2.8rem;
  background:
    radial-gradient(circle at 92% 8%, rgba(255, 90, 31, 0.14) 0, transparent 28%),
    radial-gradient(circle at 8% 88%, rgba(124, 58, 237, 0.08) 0, transparent 24%),
    var(--paper);
}
.hero h1 {
  font-size: clamp(2.2rem, 5.4vw, 3.8rem);
  line-height: 1.02;
  letter-spacing: -0.04em;
  max-width: 14ch;
  margin: 0 0 0.85rem;
}
.hero p { max-width: 38rem; color: var(--muted); font-size: 1.08rem; }
.hero-actions { display: flex; flex-wrap: wrap; gap: 0.7rem; margin-top: 1.4rem; }
.eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--orange);
}

.section { padding: 3.2rem 6vw; }
.section h2 {
  font-size: clamp(1.5rem, 3vw, 2rem);
  letter-spacing: -0.03em;
  margin: 0 0 1.1rem;
}
.grid-3, .grid-2, .cards { display: grid; gap: 1rem; }
.grid-3 { grid-template-columns: repeat(auto-fit, minmax(16rem, 1fr)); }
.grid-2 { grid-template-columns: repeat(auto-fit, minmax(18rem, 1fr)); }
.card, .step, .faq details {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 1rem;
  padding: 1.05rem 1.15rem;
  box-shadow: var(--shadow);
}
.card h2 {
  margin: 0 0 0.85rem;
  font-size: 1.05rem;
  letter-spacing: -0.02em;
}
.card h3 {
  margin: 1rem 0 0.55rem;
  font-size: 0.82rem;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--muted);
}
.step h3 { margin-top: 0; }
.card > h3:first-child { margin-top: 0; }
.card h3 + p { margin-top: 0; }
.step .num {
  display: inline-flex;
  width: 1.7rem;
  height: 1.7rem;
  border-radius: 50%;
  background: var(--nav);
  color: #fff;
  align-items: center;
  justify-content: center;
  font-size: 0.8rem;
  margin-bottom: 0.5rem;
}
.faq details + details { margin-top: 0.6rem; }
.faq summary { cursor: pointer; font-weight: 600; }
.band { background: var(--nav); color: #f8fafc; }
.band a { color: #ffd7c4; }
.secure-list { columns: 2; padding-left: 1.1rem; }
@media (max-width: 720px) {
  .secure-list { columns: 1; }
  .app-footer-grid { grid-template-columns: 1fr; }
}

.auth-shell, .picker-shell {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 2rem 1rem;
  background: var(--paper);
}
.auth-card {
  width: min(28rem, 100%);
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 1.15rem;
  padding: 1.6rem 1.5rem;
  box-shadow: var(--shadow);
}
.auth-card h1 {
  margin: 0 0 0.4rem;
  font-size: 1.7rem;
  letter-spacing: -0.03em;
}
.field { display: flex; flex-direction: column; gap: 0.3rem; margin: 0.85rem 0; }
.field input, .field select, .field textarea {
  font: inherit;
  padding: 0.7rem 0.8rem;
  border: 1px solid var(--line);
  border-radius: 0.7rem;
  background: #fff;
}
.help { color: var(--muted); font-size: 0.88rem; }
.errorlist { color: #b42318; padding-left: 1rem; }
.notice {
  background: #eef2ff;
  border: 1px solid #d9e1ff;
  border-radius: 0.7rem;
  padding: 0.65rem 0.8rem;
}

.app-body { min-height: 100vh; }
.app-shell {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}
.app-shell.is-bare .app-navbar { grid-template-columns: 1fr; }
.app-navbar {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 40;
  display: grid;
  grid-template-columns: var(--app-side-w) minmax(0, 1fr);
  grid-template-rows: 1fr;
  grid-template-areas: "brand main";
  align-items: center;
  height: var(--app-nav-h);
  min-height: var(--app-nav-h);
  max-height: var(--app-nav-h);
  overflow: hidden;
  background:
    linear-gradient(var(--orange), var(--orange)) bottom / 100% 2px no-repeat,
    var(--nav);
  color: #f8fafc;
  border-bottom: 1px solid #22262f;
}
.app-navbar-brand {
  grid-area: brand;
  display: flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.35rem 0.9rem;
  min-width: 0;
}
.app-navbar .brand-mark { width: 1.85rem; height: 1.85rem; }
.app-navbar .brand-name { font-size: 1rem; }
.app-navbar-main {
  grid-area: main;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.8rem;
  min-width: 0;
  padding: 0.3rem 1.2rem;
  overflow: hidden;
}
.app-trail {
  min-width: 0;
  flex: 1 1 auto;
  overflow: hidden;
}
.app-trail ol {
  display: flex;
  flex-wrap: nowrap;
  align-items: center;
  gap: 0.35rem;
  list-style: none;
  margin: 0;
  padding: 0;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
}
.app-trail li {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  color: #98a2b3;
  font-size: 0.88rem;
  font-weight: 650;
}
.app-trail li:not(:last-child)::after {
  content: "/";
  color: #667085;
}
.app-trail a {
  color: #d0d5dd;
  text-decoration: none;
}
.app-trail a:hover,
.app-trail a:focus { color: #ffd7c4; }
.app-trail [aria-current="location"] { color: #f8fafc; }
.app-navbar-end {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 0.7rem;
  min-width: 0;
  flex: 0 0 auto;
  flex-wrap: nowrap;
}
.app-org {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  margin: 0;
  padding: 0.15rem 0.55rem;
  background: #1a1d27;
  border: 1px solid #2a2f3a;
  border-radius: 999px;
}
.app-org strong {
  font-size: 0.86rem;
  letter-spacing: -0.02em;
}
.app-org-status {
  color: #ffb089;
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.04em;
}
.app-switch {
  color: #ffd7c4;
  text-decoration: none;
  font-size: 0.82rem;
  font-weight: 650;
}
.app-switch:hover,
.app-switch:focus { color: #fff; }
.app-navbar .btn-ghost {
  background: transparent;
  color: #f8fafc;
  border-color: #475467;
}
.app-navbar .btn-ghost:hover,
.app-navbar .btn-ghost:focus {
  color: #ffd7c4;
  border-color: #ffd7c4;
  background: #1a1d27;
}
.app-account {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  min-width: 0;
  padding: 0.15rem 0.55rem;
  background: #1a1d27;
  border: 1px solid #2a2f3a;
  border-radius: 999px;
  color: #f8fafc;
  text-decoration: none;
}
.app-account:hover,
.app-account:focus { border-color: #ffb089; }
.app-account-mail {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #d0d5dd;
  font-size: 0.8rem;
}
.app-account-label {
  color: #ffb089;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.side {
  position: fixed;
  top: var(--app-nav-h);
  left: 0;
  bottom: 0;
  z-index: 30;
  width: var(--app-side-w);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--nav);
  color: #f8fafc;
  padding: 0.85rem 0.9rem 1.4rem;
}
.side-collapse-btn {
  flex-shrink: 0;
  display: none;
  align-items: center;
  justify-content: center;
  width: 1.75rem;
  height: 1.75rem;
  padding: 0;
  border: 1px solid #344054;
  border-radius: 0.45rem;
  background: #1a1d27;
  color: #ffd7c4;
  cursor: pointer;
  font-size: 1rem;
  line-height: 1;
}
.side-collapse-btn:hover,
.side-collapse-btn:focus-visible {
  border-color: #ffb089;
  color: #fff;
  outline: none;
}
.side-collapse-btn__icon {
  display: block;
  transform: translateY(-1px);
}
.app-shell.is-side-collapsed {
  --app-side-w: 4.85rem;
}
.app-shell.is-side-collapsed .app-navbar-brand .brand-wordmark,
.app-shell.is-side-collapsed .side-nav-label {
  display: none;
}
.app-shell.is-side-collapsed .side-nav a > span {
  display: none;
}
.app-shell.is-side-collapsed .side-nav a {
  justify-content: center;
  padding-left: 0.55rem;
  padding-right: 0.55rem;
}
.app-shell.is-side-collapsed .app-navbar-brand {
  justify-content: center;
  padding-left: 0.35rem;
  padding-right: 0.35rem;
}
.app-shell.is-side-collapsed .app-navbar-brand .brand-lockup {
  justify-content: center;
}
.app-shell.is-side-collapsed .side-collapse-btn {
  width: 2rem;
  height: 2rem;
  font-size: 0.9rem;
}
.side-top-tools {
  display: none;
  flex-shrink: 0;
  margin: 0 0 0.65rem;
}
.app-shell.is-side-collapsed .side {
  padding-top: 0.65rem;
}
.app-shell.is-side-collapsed .side-top-tools {
  justify-content: center;
  margin-bottom: 0.45rem;
}
.app-shell.is-side-collapsed .side-nav-group:first-of-type {
  margin-top: 0;
}
.side-drawer-head { display: none; }
.side-org-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem 0.5rem;
  margin: 0.65rem 0 0;
  padding: 0.45rem 0.55rem;
  background: #1a1d27;
  border: 1px solid #2a2f3a;
  border-radius: 0.65rem;
}
.side-org-meta strong {
  font-size: 0.9rem;
  letter-spacing: -0.02em;
}
.side-org-status {
  color: #ffb089;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}
.side-scrim {
  display: none;
  position: fixed;
  inset: 0;
  z-index: 45;
  border: 0;
  padding: 0;
  margin: 0;
  background: rgba(17, 19, 24, 0.52);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.22s ease;
}
.side-scrim.is-visible {
  opacity: 1;
  pointer-events: auto;
}
.side a { color: #f8fafc; text-decoration: none; display: block; padding: 0.4rem 0.3rem; border-radius: 0.5rem; }
.side-nav-group { margin-bottom: 0.65rem; }
.side-nav-label {
  margin: 0 0 0.25rem;
  padding: 0 0.7rem;
  font-size: var(--font-size-xs);
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #98a2b3;
}
.side-nav { display: grid; gap: 0.15rem; }
.side-nav a {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.5rem 0.7rem;
  border-radius: 0.65rem;
  transition: background 0.15s ease, color 0.15s ease;
}
.side-nav a span {
  flex: 1;
  min-width: 0;
  line-height: 1.25;
}
.side-nav-icon {
  flex-shrink: 0;
  width: 18px;
  height: 18px;
  opacity: 0.85;
}
.side-nav a[aria-current="page"] .side-nav-icon { opacity: 1; }
.side-nav a:hover .side-nav-icon { opacity: 1; }

.email-hub {
  max-width: 42rem;
  margin: 0 auto;
  display: grid;
  gap: 1rem;
}
.email-hub-sub { margin-top: 0.35rem; max-width: 36rem; }
.email-card {
  background: var(--white, #fff);
  border: 1px solid var(--line, #e4e7ec);
  border-radius: 1rem;
  padding: 1.25rem 1.35rem 1.35rem;
  box-shadow: 0 12px 32px rgba(17, 19, 24, 0.05);
}
.email-card-muted { opacity: 0.92; }
.email-card-head {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  margin-bottom: 1rem;
}
.email-card-head h2 {
  margin: 0;
  font-size: 1.05rem;
  letter-spacing: -0.02em;
}
.email-card-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.25rem;
  height: 2.25rem;
  border-radius: 0.65rem;
  background: #fff7f2;
  color: var(--orange, #ff5a1f);
}
.email-card-icon .side-nav-icon { opacity: 1; }
.email-card-lead { margin: 0 0 0.35rem; }
.email-card-hint { margin: 0 0 1rem; font-size: 0.88rem; }
.email-stack .input,
.email-stack textarea.input {
  max-width: none;
}
.email-stack label { font-weight: 650; }
.email-info-callout {
  padding: 1rem 1.05rem;
  border-radius: 0.75rem;
  background: #f8fafc;
  border: 1px solid #eef2f6;
  margin-bottom: 1.1rem;
  font-size: 0.92rem;
  line-height: 1.5;
}
.email-info-callout p { margin: 0 0 0.55rem; }
.email-info-title {
  margin: 0 0 0.65rem;
  font-size: 0.82rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--muted, #667085);
}
.email-info-foot { margin: 0.65rem 0 0 !important; font-size: 0.85rem; }
.email-identity-verified {
  padding: 1rem 1.05rem;
  border-radius: 0.85rem;
  background: linear-gradient(135deg, #ecfdf3 0%, #f6fef9 100%);
  border: 1px solid #abefc6;
}
.email-identity-badge {
  display: inline-block;
  margin: 0 0 0.5rem;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  background: #12b76a;
  color: #fff;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.email-identity-address {
  margin: 0 0 0.35rem;
  font-size: 1.15rem;
  font-weight: 750;
  letter-spacing: -0.02em;
  word-break: break-all;
}
.email-identity-name {
  margin: 0 0 0.15rem;
  font-size: 1rem;
  font-weight: 700;
}
.email-identity-preview {
  margin: 0.35rem 0 1rem;
  padding: 0.65rem 0.75rem;
  border-radius: 0.65rem;
  background: #f8fafc;
  border: 1px solid #eef2f6;
  font-size: 0.92rem;
}
.email-domain-label { margin: 0 0 0.25rem; font-size: 0.88rem; color: var(--muted, #667085); }
.email-dns-table code { font-size: 0.78rem; word-break: break-all; }
.email-dns-value { max-width: 14rem; }
.email-provider-inline { margin: -0.35rem 0 0.25rem; font-size: 0.82rem; max-width: 42rem; }
.btn-copy { font-size: 0.78rem; padding: 0.25rem 0.55rem; }
.email-inline-action { margin-top: 0.85rem; }
.email-pending-block {
  padding: 1rem 0 0;
  border-top: 1px solid var(--line, #e4e7ec);
  margin-top: 0.5rem;
}
.email-pending-title { margin: 0 0 0.5rem; font-size: 1rem; }
.email-pending-address {
  margin: 0.35rem 0 0.75rem;
  font-size: 1.05rem;
  font-weight: 700;
}
.email-resend-form { margin-top: 0.75rem; }
.btn-linkish {
  padding-left: 0;
  padding-right: 0;
  border: 0;
  background: transparent;
  color: var(--orange, #ff5a1f);
  font-weight: 650;
  text-decoration: underline;
  text-underline-offset: 0.15rem;
}
.email-provider-note {
  margin-top: 1.25rem;
  padding-top: 1rem;
  border-top: 1px dashed var(--line, #e4e7ec);
  font-size: 0.85rem;
}
.email-provider-title { margin: 0 0 0.35rem; }
.email-history-wrap { overflow-x: auto; }
.email-history {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.88rem;
}
.email-history th,
.email-history td {
  padding: 0.55rem 0.45rem;
  border-bottom: 1px solid #f0f2f5;
  text-align: left;
}
.email-history th {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--muted, #667085);
}
.email-pill {
  display: inline-block;
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 700;
}
.email-pill-ok { background: #ecfdf3; color: #027a48; }
.email-pill-err { background: #fef3f2; color: #b42318; }
.email-pill-pending { background: #fffaeb; color: #b54708; }
.input-otp {
  font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
  letter-spacing: 0.35em;
  font-size: 1.25rem;
  text-align: center;
  max-width: 14rem;
  padding: 0.75rem 1rem;
}
.app-nav-toggle { display: none; }
.app-nav-toggle {
  align-items: center;
  justify-content: center;
  width: 2.35rem;
  height: 2.35rem;
  padding: 0;
}
.app-nav-toggle-icon {
  position: relative;
  display: block;
  width: 1.05rem;
  height: 0.12rem;
  background: currentColor;
  border-radius: 1px;
}
.app-nav-toggle-icon::before,
.app-nav-toggle-icon::after {
  content: "";
  position: absolute;
  left: 0;
  width: 100%;
  height: 0.12rem;
  background: currentColor;
  border-radius: 1px;
}
.app-nav-toggle-icon::before { top: -0.38rem; }
.app-nav-toggle-icon::after { top: 0.38rem; }
.side-label {
  margin: 0.85rem 0.7rem 0.25rem;
  color: #98a2b3;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}
.side-steps {
  display: grid;
  gap: 0.08rem;
  margin: 0.1rem 0 0.45rem;
  padding: 0 0.15rem;
}
.side-sub {
  display: grid;
  grid-template-columns: 1.35rem minmax(0, 1fr);
  align-items: center;
  column-gap: 0.55rem;
  padding: 0.38rem 0.55rem 0.38rem 0.45rem;
  font-size: 0.86rem;
  line-height: 1.25;
}
.side-step {
  position: relative;
}
.side-step + .side-step::before {
  content: "";
  position: absolute;
  left: 1.12rem;
  top: -0.12rem;
  width: 2px;
  height: 0.28rem;
  background: #3a3f4a;
  transform: translateX(-50%);
  pointer-events: none;
}
.side-num {
  justify-self: center;
  display: inline-grid;
  place-items: center;
  width: 1.35rem;
  height: 1.35rem;
  border-radius: 999px;
  background: #22262f;
  color: #f8fafc;
  font-size: 0.64rem;
  font-weight: 800;
  line-height: 1;
  letter-spacing: -0.02em;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.05);
}
.side-sub[aria-current="page"] .side-num {
  background: var(--orange);
  color: #fff;
  box-shadow: 0 0 0 3px rgba(255, 90, 31, 0.18);
}
.side-sub.is-done:not([aria-current="page"]) .side-num {
  background: rgba(255, 90, 31, 0.12);
  color: #ffb089;
  box-shadow: inset 0 0 0 1px rgba(255, 90, 31, 0.28);
}
.side-sub.is-pending:not([aria-current="page"]) .side-num {
  background: transparent;
  color: #7c8aa0;
  box-shadow: inset 0 0 0 1.5px #4b5565;
}
.side-sub.is-locked .side-num {
  background: transparent;
  border: 1px solid #4b5160;
  color: #98a2b3;
  box-shadow: none;
}
.side-sub-label { min-width: 0; }
.side-sub.is-locked .side-sub-label { color: #98a2b3; }
.side-sub.is-pending:not([aria-current="page"]) .side-sub-label { color: #c7cdd8; }
.side-sub.is-done:not([aria-current="page"]) .side-sub-label { color: #e4e7ec; }
.side a[aria-current="page"], .side a:hover { background: #1a1d27; }
.side .disabled { color: #98a2b3; pointer-events: none; }
.side-foot {
  display: grid;
  gap: 0.15rem;
  margin-top: auto;
  padding-top: 1rem;
  border-top: 1px solid #22262f;
}
.side-foot a { padding: 0.5rem 0.7rem; border-radius: 0.65rem; }
.app-main {
  flex: 1 1 auto;
  min-width: 0;
  padding: calc(var(--app-nav-h) + 1.15rem) 1.5rem calc(var(--app-foot-h) + 1.4rem) calc(var(--app-side-w) + 1.5rem);
  background: var(--paper);
}
.app-shell.is-bare .app-main {
  padding-left: 1.5rem;
}
.app-footer {
  position: sticky;
  bottom: 0;
  z-index: 25;
  flex-shrink: 0;
  margin-top: auto;
  margin-left: var(--app-side-w);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem 1.5rem;
  flex-wrap: wrap;
  min-height: var(--app-foot-h);
  padding: 0.65rem 1.5rem;
  background: var(--nav);
  color: #98a2b3;
  border-top: 3px solid var(--orange);
  font-size: 0.8rem;
}
.app-footer p { margin: 0; }
.app-footer nav {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem 1rem;
}
.app-footer nav a {
  color: #d0d5dd;
  text-decoration: none;
}
.app-footer nav a:hover,
.app-footer nav a:focus { color: #ffd7c4; }
.app-shell.is-bare .app-footer { margin-left: 0; }
.app-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1rem;
}
.app-header-top { margin-bottom: 0; padding-bottom: 0; }
.badge {
  display: inline-block;
  padding: 0.15rem 0.55rem;
  border-radius: 999px;
  background: var(--chip);
  color: var(--orange-deep);
  font-size: 0.76rem;
  font-weight: 700;
}
.badge-muted { background: #eef2f6; color: var(--muted); }
.steps {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  margin: 0 0 1rem;
}
.steps a, .steps span {
  padding: 0.28rem 0.6rem;
  border-radius: 999px;
  border: 1px solid var(--line);
  text-decoration: none;
  color: var(--ink);
  font-size: 0.82rem;
}
.steps .is-current { background: var(--nav); color: #fff; border-color: var(--nav); }
.preamble {
  background: #fff;
  border-left: 3px solid var(--orange);
  padding: 0.85rem 1rem;
}
.future { opacity: 0.72; }
.lede { color: var(--muted); margin-top: 0; }
.review-list { display: grid; gap: 0.45rem; margin: 0; }
.review-list div { display: grid; grid-template-columns: minmax(8rem, 14rem) 1fr; gap: 0.35rem; }
.review-list dt { color: var(--muted); font-weight: 600; }
.review-list dd { margin: 0; }
.session { display: flex; align-items: center; gap: 0.7rem; }
.org-list { list-style: none; padding: 0; display: grid; gap: 0.7rem; }
.org-choice {
  appearance: none;
  display: block;
  width: 100%;
  text-align: left;
  text-decoration: none;
  color: inherit;
  font: inherit;
  cursor: pointer;
}
.org-choice:hover { border-color: var(--orange); }
.nav-toggle { display: none; }
.dash-hero { margin-bottom: 1rem; }
.dash-hero h1 {
  font-size: clamp(1.7rem, 3.4vw, 2.2rem);
  letter-spacing: -0.03em;
  margin: 0.1rem 0 0.4rem;
}
.card-featured {
  background:
    radial-gradient(circle at 100% 0, rgba(255, 90, 31, 0.1), transparent 34%),
    radial-gradient(circle at 0 100%, rgba(124, 58, 237, 0.08), transparent 32%),
    var(--white);
  padding: 1.25rem 1.3rem;
  box-shadow: var(--shadow);
}
.dash-number {
  font-size: 1.8rem;
  font-weight: 750;
  letter-spacing: -0.02em;
  margin: 0.3rem 0;
}
.dash-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(16rem, 1fr));
  gap: 0.9rem;
  margin-top: 0.9rem;
}
.dash-cta { display: flex; flex-wrap: wrap; align-items: center; gap: 0.7rem; }
.dash-prep { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.45rem; }
.dash-prep li {
  display: flex;
  justify-content: space-between;
  gap: 0.7rem;
}
.dash-prep a { color: inherit; text-decoration: none; font-weight: 650; }
.dash-prep a:hover,
.dash-prep a:focus { color: var(--orange-deep); }
.dash-prep .is-done span { color: #027a48; }
.dash-prep .is-todo span { color: #b54708; }
.dash-map { margin-top: 1.6rem; }
.dash-map h2 {
  margin: 0 0 0.35rem;
  font-size: 1.25rem;
  letter-spacing: -0.03em;
}
.dash-map-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.9rem;
  margin-top: 0.85rem;
}
.dash-map article h3 { margin: 0 0 0.55rem; font-size: 1rem; }
.dash-map article h3 a { color: inherit; text-decoration: none; }
.dash-map article h3 a:hover,
.dash-map article h3 a:focus { color: var(--orange-deep); }
.dash-map ol,
.dash-map ul {
  margin: 0;
  padding-left: 1.15rem;
  display: grid;
  gap: 0.55rem;
}
.dash-map li { color: var(--ink); }
.dash-map li a { color: var(--orange-deep); text-decoration: none; }
.dash-map li a:hover,
.dash-map li a:focus { text-decoration: underline; }
.form-shell { max-width: 48rem; }
.pretty-form .field input,
.pretty-form .field select,
.pretty-form .field textarea,
.app-main select,
.app-main input[type="search"],
.app-main input[type="text"],
.app-main input[type="email"],
.app-main input[type="tel"],
.app-main input[type="time"],
.app-main textarea,
.dash-filters select,
.dash-filters input:not([type="radio"]):not([type="checkbox"]):not([type="hidden"]),
.pretty-form > label select,
.pretty-form > label input:not([type="radio"]):not([type="checkbox"]):not([type="hidden"]),
.pretty-form > label textarea,
.stack-form label input:not([type="radio"]):not([type="checkbox"]):not([type="hidden"]),
.stack-form label select,
.stack-form label textarea {
  font: inherit;
  color: var(--ink);
  border: 1px solid var(--line);
  border-radius: 0.65rem;
  padding: 0.62rem 0.78rem;
  background-color: #fff;
  min-height: 2.5rem;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}
.app-main select,
.dash-filters select,
.pretty-form > label select,
.pretty-form .field select {
  appearance: none;
  padding-right: 2.2rem;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23667085' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.65rem center;
  background-size: 1rem;
  cursor: pointer;
}
.app-main input[type="search"],
.dash-filters input[type="search"] {
  min-width: min(100%, 16rem);
  padding-left: 2.2rem;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23667085' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cline x1='16.65' y1='16.65' x2='21' y2='21'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: left 0.72rem center;
  background-size: 1rem;
}
.pretty-form .field input:focus,
.pretty-form .field select:focus,
.pretty-form .field textarea:focus,
.app-main select:focus,
.app-main input[type="search"]:focus,
.app-main input[type="text"]:focus,
.app-main input[type="email"]:focus,
.app-main input[type="tel"]:focus,
.app-main input[type="time"]:focus,
.app-main textarea:focus,
.dash-filters select:focus,
.dash-filters input:focus,
.pretty-form > label select:focus,
.pretty-form > label input:focus,
.pretty-form > label textarea:focus,
.stack-form label input:focus,
.stack-form label select:focus,
.stack-form label textarea:focus {
  border-color: var(--orange);
  outline: 2px solid var(--color-focus-ring);
  outline-offset: 1px;
}
.app-main input[type="radio"],
.app-main input[type="checkbox"],
.pretty-form input[type="radio"],
.pretty-form input[type="checkbox"],
.stack-form input[type="radio"],
.stack-form input[type="checkbox"],
.dash-filters input[type="radio"],
.dash-filters input[type="checkbox"] {
  min-height: unset;
  width: auto;
  padding: 0;
  border: none;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
  appearance: auto;
  accent-color: var(--orange);
}
.stack-form {
  display: grid;
  gap: 0.85rem;
}
.stack-form .btn { justify-self: start; }
.dash-filters label,
.pretty-form > label,
.stack-form label {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  margin: 0;
  font-size: 0.78rem;
  font-weight: 650;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--muted);
}
.dash-filters {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 0.85rem;
  padding: 0.85rem 1rem;
  box-shadow: var(--shadow);
}
.dash-filters select {
  min-width: 9.5rem;
}
.dash-filters input[type="search"] {
  min-width: min(100%, 18rem);
}
.request-filters {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(9.5rem, 1fr));
  align-items: end;
  gap: 0.75rem;
  margin: 0 0 1rem;
}
.request-filters label:last-of-type {
  grid-column: span 2;
}
.request-filters button[type="submit"] {
  justify-self: start;
}
.dash-filters:not(.request-filters) {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: flex-end;
  margin: 0 0 1rem;
}
.data-table {
  width: 100%;
  border-collapse: collapse;
  margin: 1rem 0;
  font-size: 0.92rem;
}
.data-table th,
.data-table td {
  padding: 0.55rem 0.65rem;
  border-bottom: 1px solid var(--line);
  text-align: left;
  vertical-align: top;
}
.data-table th {
  font-size: 0.72rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--muted);
}
.inline-form { display: inline; margin-left: 0.35rem; }
a:focus-visible, button:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible {
  outline: 2px solid var(--orange);
  outline-offset: 3px;
}
.metric-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(10rem, 1fr));
  gap: 0.75rem;
  margin: 0.5rem 0 1.2rem;
}
.metric-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 0.85rem;
  padding: 0.85rem 1rem;
  box-shadow: var(--shadow);
}
.metric-card-warn { border-color: #fecaca; }
.metric-card-ok { border-color: #bbf7d0; }
.metric-label {
  margin: 0;
  font-size: 0.78rem;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.metric-value {
  margin: 0.2rem 0 0;
  font-size: 1.65rem;
  font-weight: 750;
}
.request-card-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(18rem, 1fr));
  gap: 0.85rem;
}
.request-card {
  display: block;
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 0.9rem;
  padding: 1rem 1.05rem;
  box-shadow: var(--shadow);
  color: inherit;
  text-decoration: none;
}
.request-card:hover,
.request-card:focus {
  border-color: rgba(255, 90, 31, 0.35);
  transform: translateY(-1px);
}
.request-card-head {
  display: flex;
  gap: 0.4rem;
  flex-wrap: wrap;
  margin-bottom: 0.45rem;
}
.request-card h2 {
  margin: 0 0 0.35rem;
  font-size: 1.05rem;
  line-height: 1.35;
}
.request-card-contact,
.request-card-summary {
  margin: 0.2rem 0;
  color: var(--muted);
  font-size: 0.92rem;
}
.request-card-foot {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 0.65rem;
  font-size: 0.78rem;
  color: var(--muted);
}
.call-card-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(18rem, 1fr));
  gap: 0.85rem;
}
.call-card {
  display: block;
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 0.9rem;
  padding: 1rem 1.05rem;
  box-shadow: var(--shadow);
  color: inherit;
  text-decoration: none;
  transition: border-color 0.15s ease, transform 0.15s ease;
}
.call-card:hover,
.call-card:focus {
  border-color: rgba(255, 90, 31, 0.35);
  transform: translateY(-1px);
}
.call-card-head {
  display: flex;
  gap: 0.4rem;
  flex-wrap: wrap;
  margin-bottom: 0.45rem;
}
.call-card h2 {
  margin: 0 0 0.35rem;
  font-size: 1.05rem;
  line-height: 1.35;
}
.call-card-origin,
.call-card-summary {
  margin: 0.2rem 0;
  color: var(--muted);
  font-size: 0.92rem;
}
.call-card-origin {
  font-weight: 650;
  letter-spacing: 0.01em;
  color: var(--ink);
}
.call-card-foot {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 0.65rem;
  font-size: 0.78rem;
  color: var(--muted);
}
.call-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: flex-end;
  margin: 0 0 1rem;
}
.calls-live-section {
  margin: 0 0 1.25rem;
  padding: 1rem 1.1rem;
}
.calls-live-section-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
}
.calls-live-section-head h2 {
  margin: 0;
  font-size: 1.05rem;
}
.calls-live-badge {
  margin: 0;
  font-size: 0.82rem;
  color: var(--muted);
  font-weight: 650;
}
.calls-live-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(16rem, 1fr));
  gap: 0.75rem;
}
.calls-live-card {
  border: 1px solid var(--line);
  border-radius: 0.75rem;
  padding: 0.85rem 0.95rem;
  background: var(--white);
}
.calls-live-ringing {
  border-color: rgba(245, 158, 11, 0.45);
  background: linear-gradient(180deg, #fffbeb 0%, var(--white) 100%);
}
.calls-live-active {
  border-color: rgba(16, 185, 129, 0.35);
}
.calls-live-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
}
.calls-live-state {
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ink);
}
.calls-live-timer {
  font-variant-numeric: tabular-nums;
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--muted);
}
.calls-live-party {
  margin: 0.15rem 0;
  font-size: 1rem;
  font-weight: 700;
}
.calls-live-meta {
  margin: 0.15rem 0 0.55rem;
  font-size: 0.88rem;
  color: var(--muted);
}
.calls-live-link {
  font-size: 0.82rem;
  font-weight: 650;
  color: var(--accent);
  text-decoration: none;
}
.calls-live-empty {
  margin: 0;
  color: var(--muted);
  font-size: 0.92rem;
}
.live-pulse {
  display: inline-block;
  width: 0.55rem;
  height: 0.55rem;
  margin-right: 0.35rem;
  border-radius: 50%;
  background: #f59e0b;
  animation: live-pulse 1.6s ease-in-out infinite;
}
@keyframes live-pulse {
  0%,
  100% {
    opacity: 1;
    transform: scale(1);
  }
  50% {
    opacity: 0.45;
    transform: scale(0.85);
  }
}
.call-detail-hero-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem 0.65rem;
  align-items: center;
  margin-bottom: 0.55rem;
}
.call-detail-hero-timing {
  margin-left: auto;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 600;
}
.call-detail-hero h1 {
  font-size: clamp(1.35rem, 3vw, 1.85rem);
  line-height: 1.25;
  letter-spacing: -0.03em;
  margin: 0;
}
.call-detail-hero-phone {
  margin: 0.35rem 0 0;
  font-size: 1rem;
  letter-spacing: 0.02em;
}
.call-detail {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(15rem, 20rem);
  gap: 1rem;
  align-items: start;
  margin-top: 0.5rem;
}
.call-detail-main,
.call-detail-aside {
  display: grid;
  gap: 0.85rem;
  align-content: start;
}
.call-detail-aside .card {
  padding: 0.95rem 1rem;
}
.call-detail-main .card {
  padding: 1.05rem 1.2rem;
}
.call-detail-lead-card {
  border-color: rgba(255, 90, 31, 0.2);
  background: linear-gradient(180deg, #fffaf7 0%, #fff 52%);
}
.call-detail-lead-text {
  margin: 0;
  font-size: 1.08rem;
  line-height: 1.55;
  font-weight: 550;
}
.call-detail-summary-note {
  margin: 0.75rem 0 0;
  padding-top: 0.75rem;
  border-top: 1px solid var(--line);
  color: var(--muted);
  font-size: 0.92rem;
  line-height: 1.5;
}
.call-detail-empty {
  margin: 0;
  color: var(--muted);
}
.call-detail-outcome {
  margin: 0 0 0.75rem;
  font-weight: 650;
}
.call-detail-outcome-ok {
  color: #027a48;
}
.call-detail-questions-help {
  margin: -0.35rem 0 0.65rem;
}
.call-questions-list {
  margin: 0;
  padding-left: 1.15rem;
  display: grid;
  gap: 0.45rem;
  color: var(--text);
  line-height: 1.45;
}
.call-questions-list li {
  padding-left: 0.15rem;
}
.call-questions-list li::marker {
  color: var(--muted);
  font-weight: 600;
}
.call-progress-list-modern .call-progress-item {
  grid-template-columns: 1.35rem minmax(5rem, 7rem) minmax(0, 1fr);
  align-items: start;
  padding: 0.55rem 0;
}
.call-progress-list-modern .call-progress-mark {
  grid-row: 1;
  width: 1.35rem;
  height: 1.35rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: #ecfdf3;
  color: #027a48;
  font-size: 0.75rem;
}
.call-progress-list-modern .call-progress-declined .call-progress-mark {
  background: #f3f4f6;
  color: var(--muted);
}
.call-progress-list-modern .call-progress-value {
  grid-column: 3;
  color: var(--text);
  font-size: 0.95rem;
}
.call-detail-timeline {
  margin-top: 1rem;
}
.request-last-activity {
  margin: 0.35rem 0 0;
  color: var(--muted);
  font-size: 0.92rem;
}
.call-detail-live-section {
  margin-bottom: 1rem;
}
.call-detail-live-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}
.call-detail-live-active {
  border-left: 3px solid #10b981;
  padding-left: 0.65rem;
}
.call-detail-live-ringing {
  border-left: 3px solid #f59e0b;
  padding-left: 0.65rem;
}
.live-pulse-active {
  background: #10b981;
}
.call-detail-live-meta {
  margin: 0 0 0.85rem;
  color: var(--muted);
}
.call-detail-live-block {
  margin-top: 0.85rem;
}
.call-detail-live-block h2 {
  margin: 0 0 0.35rem;
  font-size: 0.82rem;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--muted);
}
.call-detail-auth-ok {
  color: #027a48;
}
.call-consent-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.65rem;
}
.call-consent-list-compact {
  gap: 0.5rem;
}
.call-consent-item {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}
.call-consent-title {
  font-size: 0.82rem;
  font-weight: 650;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.call-consent-state {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-weight: 650;
}
.call-consent-mark {
  font-weight: 700;
  width: 1.1rem;
  text-align: center;
}
.call-consent-ok .call-consent-state {
  color: #027a48;
}
.call-consent-bad .call-consent-state {
  color: #b42318;
}
.call-consent-warn .call-consent-state {
  color: #b54708;
}
.call-consent-muted .call-consent-state {
  color: var(--muted);
}
.call-progress-list {
  list-style: none;
  margin: 0;
  padding: 0;
}
.call-progress-item {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.15rem 0.55rem;
  padding: 0.35rem 0;
  border-bottom: 1px solid var(--line);
}
.call-progress-mark {
  grid-row: span 2;
  font-weight: 700;
}
.call-progress-label {
  font-weight: 650;
}
.call-progress-value {
  grid-column: 2;
  color: var(--muted);
  font-size: 0.92rem;
}
.call-detail-request-state {
  margin: 0;
  font-weight: 650;
}
.badge-live {
  background: #fef3c7;
  color: #92400e;
}
.badge-done {
  background: #ecfdf3;
  color: #027a48;
}
.badge-failed {
  background: #fef2f2;
  color: #b42318;
}
.request-highlight {
  border-color: rgba(255, 90, 31, 0.25);
  background: linear-gradient(180deg, #fff9f5 0%, #fff 40%);
}
.detail-dl {
  display: grid;
  grid-template-columns: minmax(7rem, 10rem) minmax(0, 1fr);
  gap: 0.45rem 1rem;
  margin: 0;
}
.detail-dl dt {
  margin: 0;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 600;
}
.detail-dl dd { margin: 0; word-break: break-word; }
.copy-list {
  display: grid;
  gap: 0.55rem;
  margin: 0;
  padding: 0;
  list-style: none;
}
.copy-row {
  display: grid;
  grid-template-columns: minmax(7rem, 10rem) minmax(0, 1fr);
  gap: 0.35rem 1rem;
  align-items: start;
}
.copy-row dt {
  margin: 0;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 600;
}
.copy-row dd { margin: 0; word-break: break-word; }
.request-detail {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(15rem, 21rem);
  gap: 1rem;
  align-items: start;
  margin-top: 0.5rem;
}
.request-detail-main,
.request-detail-aside {
  display: grid;
  gap: 0.85rem;
  align-content: start;
}
.request-detail-aside .card {
  padding: 0.95rem 1rem;
}
.request-detail-main .card {
  padding: 1.05rem 1.15rem;
}
.request-detail .card p {
  margin: 0 0 0.65rem;
}
.request-detail .card p:last-child { margin-bottom: 0; }
.request-page-head {
  margin-bottom: 1.25rem;
}
.request-page-head h1 {
  margin: 0.55rem 0 0;
  font-size: clamp(1.45rem, 3vw, 1.95rem);
  letter-spacing: -0.03em;
  line-height: 1.25;
  max-width: 42rem;
}
.request-page-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  align-items: center;
}
.request-page-date {
  margin-left: auto;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 600;
}
.request-lead-card {
  border-color: rgba(255, 90, 31, 0.22);
  background: linear-gradient(180deg, #fffaf7 0%, #fff 55%);
}
.request-lead-text {
  margin: 0;
  font-size: 1.08rem;
  line-height: 1.55;
  font-weight: 550;
}
.request-summary-text {
  margin: 0.75rem 0 0;
  color: var(--muted);
  line-height: 1.55;
}
.request-facts-inline {
  margin: 0.85rem 0 0;
  padding: 0.75rem 0 0;
  border-top: 1px solid var(--line);
  list-style: none;
  display: grid;
  gap: 0.35rem;
  font-size: 0.92rem;
}
.request-facts-inline strong {
  color: var(--muted);
  font-weight: 650;
}
.request-contact-card .help { margin: 0.5rem 0 0; }
.request-empty-contact {
  margin: 0;
  color: var(--muted);
}
.fact-grid {
  display: grid;
  gap: 0.55rem;
  margin: 0;
}
.fact-row {
  display: grid;
  grid-template-columns: minmax(6.5rem, 9rem) minmax(0, 1fr);
  gap: 0.35rem 0.85rem;
  align-items: baseline;
}
.fact-row dt {
  margin: 0;
  color: var(--muted);
  font-size: 0.78rem;
  font-weight: 650;
  letter-spacing: 0.03em;
  text-transform: uppercase;
}
.fact-row dd {
  margin: 0;
  word-break: break-word;
}
.fact-grid-compact .fact-row dt { font-size: 0.72rem; }
.request-manage-card { margin-top: 0; }
.request-call-card .btn-block,
.btn-block {
  display: block;
  width: 100%;
  text-align: center;
}
.timeline-clean li {
  border-left-color: rgba(255, 90, 31, 0.35);
}
.timeline-clean li strong {
  display: block;
  font-size: 0.92rem;
}
.timeline-clean li span {
  display: block;
  color: var(--muted);
  font-size: 0.88rem;
  margin-top: 0.15rem;
}
.timeline {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.65rem;
}
.timeline li {
  border-left: 2px solid var(--line);
  padding-left: 0.75rem;
}
.timeline time {
  display: block;
  font-size: 0.78rem;
  color: var(--muted);
}
.internal-note,
.internal-notes {
  white-space: pre-wrap;
  background: #f8fafc;
  border: 1px solid var(--line);
  border-radius: 0.6rem;
  padding: 0.65rem 0.75rem;
  font-size: 0.88rem;
  margin: 0.65rem 0 0;
}
.internal-note p { margin: 0; }
.internal-note .help { margin-top: 0.35rem; }
.inline-stack {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  align-items: flex-end;
  margin-bottom: 0.75rem;
}
.badge-warn { background: #fef3c7; color: #92400e; }

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  .side,
  .side-scrim {
    transition: none;
  }
}
@media (min-width: 1024px) {
  .app-nav-toggle {
    display: none !important;
  }
  .side-drawer-head {
    display: none !important;
  }
  .side-scrim {
    display: none !important;
  }
  .side-top-tools {
    display: flex;
    justify-content: flex-end;
    margin-bottom: 0.75rem;
  }
  .side-top-tools .side-collapse-btn {
    display: inline-flex;
  }
  .side {
    transform: none !important;
    visibility: visible !important;
    pointer-events: auto !important;
    top: var(--app-nav-h);
    left: 0;
    bottom: 0;
    width: var(--app-side-w);
    max-height: none;
    padding: 0.85rem 0.9rem 1.4rem;
    z-index: 30;
    box-shadow: none;
  }
  .app-main {
    padding: calc(var(--app-nav-h) + 1.15rem) 1.5rem calc(var(--app-foot-h) + 1.4rem)
      calc(var(--app-side-w) + 1.5rem);
  }
  .app-footer {
    margin-left: var(--app-side-w);
  }
}

@media (max-width: 1023px) {
  .app-shell {
    --app-nav-h: 3.35rem;
  }
  body.portal-nav-open {
    overflow: hidden;
  }
  .app-nav-toggle {
    display: inline-flex;
    margin: 0 0 0 0.55rem;
    justify-self: start;
    align-self: center;
  }
  .side-scrim {
    display: block;
  }
  .side:not(.is-open) {
    visibility: hidden;
    pointer-events: none;
  }
  .side.is-open {
    visibility: visible;
    pointer-events: auto;
  }
  .app-navbar {
    grid-template-columns: auto minmax(0, 1fr) auto;
    grid-template-rows: 1fr;
    grid-template-areas: "toggle brand main";
    align-items: center;
    height: var(--app-nav-h);
    min-height: var(--app-nav-h);
    max-height: var(--app-nav-h);
  }
  .app-navbar-brand {
    grid-area: brand;
    justify-content: center;
    min-width: 0;
    padding: 0.25rem 0.45rem;
    border-bottom: 0;
  }
  .app-navbar .brand-lockup {
    max-width: 100%;
    justify-content: center;
  }
  .app-navbar .brand-mark {
    width: 1.65rem;
    height: 1.65rem;
  }
  .app-navbar .brand-name {
    font-size: 0.95rem;
  }
  .app-navbar .brand-by {
    font-size: 0.56rem;
  }
  .app-navbar-main {
    grid-area: main;
    justify-content: flex-end;
    padding: 0.25rem 0.65rem 0.25rem 0;
  }
  .app-nav-toggle {
    grid-area: toggle;
  }
  .app-trail { display: none; }
  .app-navbar-end {
    gap: 0.35rem;
    flex-wrap: nowrap;
    min-width: 0;
  }
  .app-org {
    display: none;
  }
  .app-account-mail { display: none; }
  .side-drawer-head {
    display: block;
    margin-bottom: 0.75rem;
    padding-bottom: 0.75rem;
    border-bottom: 1px solid #22262f;
  }
  .side-drawer-head .brand-lockup {
    justify-content: flex-start;
  }
  .side {
    top: 0;
    right: auto;
    left: 0;
    bottom: 0;
    width: min(19rem, 86vw);
    max-height: none;
    padding: calc(var(--app-nav-h) + 0.75rem) 0.9rem 1.25rem;
    overflow-x: hidden;
    overflow-y: auto;
    transform: translateX(-105%);
    transition: transform 0.22s ease, visibility 0.22s ease;
    border-bottom: 0;
    box-shadow: none;
    z-index: 50;
  }
  .side.is-open {
    transform: translateX(0);
    box-shadow: 8px 0 32px rgba(0, 0, 0, 0.35);
  }
  .side-nav {
    display: grid;
    gap: 0.15rem;
  }
  .side-foot {
    display: grid;
    gap: 0.15rem;
    margin-top: 0.65rem;
    padding-top: 0.65rem;
    border-top: 1px solid #22262f;
  }
  .app-main {
    padding: calc(var(--app-nav-h) + 1rem) 1rem 2.6rem;
  }
  .app-footer {
    margin-left: 0;
    padding: 0.65rem 1rem;
  }
  .app-shell.is-bare .app-main { padding-left: 1rem; }
  .dash-map-grid { grid-template-columns: 1fr; }
  .request-detail { grid-template-columns: 1fr; }
  .call-detail { grid-template-columns: 1fr; }
  .call-detail-hero-timing { margin-left: 0; width: 100%; }
  .request-filters { grid-template-columns: 1fr 1fr; }
  .request-filters label:last-of-type { grid-column: 1 / -1; }
  .copy-row,
  .detail-dl > div,
  .fact-row { grid-template-columns: 1fr; gap: 0.15rem; }
  .request-page-date { margin-left: 0; width: 100%; }
  .site-header {
    flex-wrap: wrap;
    align-items: flex-start;
  }
  .nav-links {
    width: 100%;
    flex-wrap: wrap;
    justify-content: flex-start;
  }
  .nav-links a:not(.btn) { display: none; }
  .hero { padding-top: 2.4rem; }
  .hero-actions {
    flex-direction: column;
    align-items: stretch;
  }
  .hero-actions .btn { text-align: center; }
}

.subscription-page h1 { margin-top: 0; }

.subscription-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(12rem, 1fr));
  gap: 0.85rem;
  margin: 1rem 0 1.2rem;
}

.subscription-card {
  padding: 1rem;
  border: 1px solid var(--line);
  border-radius: 0.95rem;
  background: #fff;
}

.subscription-kicker {
  margin: 0 0 0.35rem;
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
  font-weight: 700;
}

.subscription-card h2,
.subscription-status,
.subscription-value,
.subscription-amount {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 700;
}

.subscription-amount { font-size: 1.2rem; }

.subscription-actions {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 0.45rem;
  margin-top: 0.5rem;
}

.subscription-plans-preview {
  margin-top: 1rem;
  font-size: 0.92rem;
}

.ops-voice-call-detail {
  display: grid;
  grid-template-columns: minmax(0, 2fr) minmax(280px, 1fr);
  gap: 1.25rem;
  align-items: start;
}

.ops-section-head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}

.ops-section-head h2 {
  margin: 0;
}

.ops-runtime-diagnostic-collapse {
  width: 100%;
}

.ops-runtime-diagnostic-text {
  display: block;
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
  margin: 0;
  overflow-x: auto;
  white-space: pre-wrap;
  word-break: break-word;
}

.ops-export-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.ops-transcript-chat {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.ops-transcript-row {
  display: flex;
  width: 100%;
}

.ops-transcript-row.ops-transcript-assistant {
  justify-content: flex-start;
}

.ops-transcript-row.ops-transcript-caller {
  justify-content: flex-end;
}

.ops-transcript-bubble {
  max-width: min(88%, 34rem);
  padding: 0.7rem 0.95rem;
  border-radius: 0.85rem;
  border: 1px solid var(--line);
  background: #f8fafc;
}

.ops-transcript-row.ops-transcript-caller .ops-transcript-bubble {
  background: #eff6ff;
  border-color: #bfdbfe;
}

.ops-transcript-row.ops-transcript-assistant .ops-transcript-bubble {
  background: #f1f5f9;
  border-color: #cbd5e1;
}

.ops-transcript-bubble header {
  display: flex;
  gap: 0.65rem;
  align-items: baseline;
  justify-content: space-between;
  margin-bottom: 0.35rem;
  font-size: 0.78rem;
  letter-spacing: 0.02em;
  color: var(--muted);
}

.ops-transcript-bubble header strong {
  text-transform: uppercase;
  font-size: 0.72rem;
  letter-spacing: 0.05em;
  color: var(--ink, #0f172a);
}

.ops-transcript-bubble p {
  margin: 0;
  line-height: 1.45;
}

.ops-timeline-collapse {
  margin: 0;
}

.ops-timeline-collapse summary {
  cursor: pointer;
  font-weight: 600;
  list-style: none;
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.ops-timeline-collapse summary::-webkit-details-marker {
  display: none;
}

.ops-timeline-collapse summary::before {
  content: "▸";
  display: inline-block;
  transition: transform 0.15s ease;
  color: var(--muted);
}

.ops-timeline-collapse[open] summary::before {
  transform: rotate(90deg);
}

.ops-timeline-collapse .timeline {
  margin-top: 0.85rem;
}

.ops-export-hint {
  margin: 0.75rem 0 0;
  font-size: 0.85rem;
}

.ops-trace-table-wrap {
  overflow-x: auto;
  margin-top: 0.75rem;
}

.ops-trace-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.88rem;
}

.ops-trace-table th,
.ops-trace-table td {
  padding: 0.4rem 0.5rem;
  border-bottom: 1px solid var(--border, #e2e8f0);
  vertical-align: top;
}

.ops-trace-badge-success {
  color: #15803d;
}

.ops-trace-badge-error {
  color: #b91c1c;
}

.ops-trace-badge-warning,
.ops-trace-badge-info {
  color: #a16207;
}

.ops-trace-payload {
  max-height: 12rem;
  overflow: auto;
  font-size: 0.8rem;
}

.ops-trace-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  margin-top: 0.75rem;
}

.ops-trace-row.is-hidden {
  display: none;
}

.ops-trace-filter.is-active {
  background: var(--ink, #111827);
  color: #fff;
  border-color: var(--ink, #111827);
}

@media (max-width: 960px) {
  .ops-voice-call-detail {
    grid-template-columns: 1fr;
  }
}